SC Department of Public Safety Nurse Administrator II - Preventative Health/Immunizations/WIC - Site Supervisor Northwoods Health C in Charleston County, South Carolina
Careers at DHEC: Work that makes a difference! Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, Embracing Service
Under minimal supervision of the area Operations Director, performs a variety of duties in support of the Northwood, North Area, John's Island and Sea Island clinics. Manages daily operations of sites to include oversite of staffing, training, scheduling, facility maintenance, customer and staff satisfaction, staff retention, and community partnership development. Implements QI concepts to eliminate waste and minimize procedure error within processes. Effectively maintain compliance with CLIA, SC Pharmacy and SC Nursing Board requirements. Must be able to provide effective nursing case management through Employee Health and is responsible for the Employee Health program in Charleston county.
Clinic Operations and Employee Health: Coordination of all clinic services to include staffing, scheduling, and provision of service delivery. Establishment of processes to assure safety, cleanliness and aesthetic of facility. Effective management of resources and supplies to assure quality care and fiscal responsibility. Coordination with program experts to assure quality and compliance with program requirements. Implements and maintains effective corrective action plans as indicated. Participate in Disaster Preparedness activities. Ensures provision of Employee Health case management to all headquartered at the sites.
Leadership and Customer Satisfaction: Evaluation of customer satisfaction through a variety of methods including online/paper surveys, post-visit calls, and online tools (Yelp/Google reviews). Utilize data to develop and implement effective strategies to improve and maintain customer satisfaction. Evaluation of hiring, orientation and training practices to include staff satisfaction and retention rates. Utilize data to develop and implement effective strategies to improve and maintain staff satisfaction and retention. Coordinate the implementation of succession plans for all supervisory staff and development plans for all staff.
Project Management and Quality Improvement: Plan and implement large-scale projects to include facility moves, facility consolidation, and establishment of community initiatives with established partners. Coordination of a variety of quality improvement activities to include surveys, cycle time, waste-walks, and other activities intended to provide quality data. Utilization of data and PDSA cycles to effectively implement improvement processes in all areas of staffing and site programs.
Community Partnerships Identify key community stakeholders (academic, non-profit, CBO, FQHC, religious) and develop effective reciprocal community partnerships. Establish and maintain an Academic Health Department model within the site.
Minimum and Additional Requirements
*State Minimum Requirements: *Graduation from an accredited school of nursing and related nursing experience. Licensure as a registered nurse by the South Carolina Board of Nursing. Some positions require certification as a generalist in a related specialty area by the American Nurses Association (ANA). In addition, some positions require Basic Life Support Certification.
**Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: **BSN from an accredited school of nursing and a valid license to practice nursing in South Carolina and two years nurse management experience.
Must has a valid SC Nursing License, Compact License or Multi-State License. Current BLS certification required. Extensive knowledge of effective hiring and retention concepts. Must be able to apply QI concepts (Lean concepts) to clinic processes and healthcare practice. Must have ability to identify and establish effective reciprocal relationships with community partners. Must be able to plan, implement and manage large-scale projects. Must have ability to apply nursing judgement in review of site implementation of nursing standing orders and policies. Must have extensive knowledge of CLIA, SC Pharmacy Board, and SC Nursing Board requirements. Must have ability to interact with staff, customers, partners and citizens utilizing effective communication and emotional intelligence.
Must have a valid driver's license and ability to travel. Must have the ability to bend, stoop, reach, climb stairs and lift a minimum of 35 pound. This position involves work with Personally Identifiable Health Information (PHI) and requires maintenance of advanced HIPAA training certifications at all times.
Preferred Requirements: Master's Degree and five years' experience managing large multi-disciplinary groups (40-60 people), projects or clinics. Ten years management experience may be substituted for Master's Degree.
All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.
In accordance with the State's Disaster Plan, which includes hazardous weather, DHEC employees may be required to work in times of an emergency or disaster.
If the state minimum and agency additional requirements require a degree, applicants will be required to upload a copy (official or unofficial) of the transcript as an attachment to the application. Please note that some of the areas of the agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. (yes or no) required.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
Salary: $60,344.00 - $111,646.00 Annually
Location: Charleston County, SC
Job Type: FTE - Full-Time
Job Number: 96100/61008800
Closing: 9/24/2020 11:59 PM Eastern
Class Code: EA80
Position Number: 61008800 / 96100
Normal Work Schedule: Monday - Friday (8:30 - 5:00)
Pay Band: Band 8
Hiring Range - Min.: $60,344.00
Hiring Range - Max.: $74,995.00
Opening Date: 08/24/2019
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures: If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Donna Graff, Administrative Coordinator I, Phone: 843-953-2586 or firstname.lastname@example.org).
Agency: State of South Carolina DHEC-PH Region-Low Country
Address: 4050 Bridge View Drive North Charleston, South Carolina, 29405