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CHAS CO HUMAN SVCS COMMISSION dba Palmetto Community Action Partnership Intake Specialist in Charleston, South Carolina

Determine client eligibility and complete applicationsCompiles and maintains record files for accuracy.Accurately enters and maintains electronic documentation through computerized record-keeping, along with manual documentation as required for operational efficiency.Refers clients to community resources and other organizations for services not rendered by Charleston County Human Services CommissionRecords all CSBG and LIHEAP clients that have been denied service due to funding and refer them to other agencies for assistanceAssist Case Managers with making copies of the necessary documents needed to serve the clients.Provide clerical support to Case Managers as required (filing, copying, etc...)On a rotating basis, serves as agency receptionist. Professionally handle all incoming calls into the Outreach department for CSBG and LIHEAP and make the appropriate transfer for other departments.Informs all CSBG and LIHEAP callers of the qualifications needed for the specific programsMaintains a weekly work log.Promptly attends staff meetings and supports and participate in agency functionsMaintains and submits a bi-weekly attendance logOther duties as assigned by the Team Leader, Outreach Director and/or Assistant Outreach Director

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