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Fiserv Senior Business Analyst, Mortgage Loan Origination in Charleston, South Carolina

Position Description

What does a great Senior Business Analyst do?

Take your career to the next level and be a part of the next generation of Mortgage Loan Origination Systems at Fiserv! Are you a Mortgage professional and a Business Analyst? Then this position is for you.

As a Senior Business Systems Analysis, you will use your extensive Mortgage Lending, Mortgage Loan Origination Systems and Business Analysis knowledge and experience to gather business requirements for system features and build documentation needed for development to code those features. You will be successful by understanding the client's requirements, processes, and methodologies then via business requirements documentation communicate the most effective way to utilize the Mortgage Loan Origination system to satisfy their business requirements!

In this role, you can look forward to:

  • Performing business analysis activities, such as requirements analysis, business process modeling, and the writing and performing test cases, business rules, diagrams, and user interface specifications.

  • Collaborating with stakeholders and lead requirements-elicitation workshops and evaluating feasibility.

  • Articulating the key business problem and provide options for a solution.

  • The position can work remote anywhere in the United States.

You’re the type of person who:

  • Has excellent communication (written and verbal) and active listening skills to understand what people say and detect what they might be hesitant to say.

  • Is a professional self-starter, who works independent, and understands a sense of urgency when working to bring solutions to clients.

  • Has strong self-motivation with excellent time management skills, including ability to work on time sensitive projects.

Basic Qualifications for Consideration:

  • 7 plus years minimum of mortgage lending experience and basic regulatory and compliance knowledge, including the associated documents for a mortgage loan transaction.

  • 5 plus years minimum prior experience with Mortgage Director, UniFi Pro Mortgage, or other Mortgage Loan Origination Systems in both end user and administrative functions.

  • Experience in writing Business Requirements Documentation.

  • Knowledge and experience with integrations for Credit Reports, Flood, MI, Fraud, and AUS (Fannie Mae DU and Freddie Mac LPA) and other Mortgage Lending services.

  • Experience and knowledge of software testing processes such as writing and performing test plans and test cases.

  • Understanding the process of Troubleshooting software systems

  • Knowledge of software development lifecycle methodologies such as Agile and SAFe

  • Microsoft Office skills, specifically advanced skills with Excel.

  • Understand XML structures and how that translates into Data Mapping requirements.

Preferred Qualifications for Consideration:

  • Bachelor's degree in Business Administration, Marketing, Computer Science preferred

  • Experience with Imaging Integrations, a plus

  • Experience with Document Prep vendors

  • Experience with Loan Delivery Interfaces (Fannie Mae and Freddie Mac) and Secondary marketing

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.