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Southern Glazer's Wine and Spirits ALD Commerical Operations Manager in Columbia, South Carolina



Achieve individual, team, and organizational quotas by leveraging sales strategies within an operational service function.

Duties and Responsibilities:

Assign direct sales force quotas and ensure the firm’s financial objectives are optimally allocated to all resources through the quota program

Identify opportunities for sales process improvement

Prioritize investments in enabling technologies in support of direct sales organization productivity

Design sales workflows and oversee implementation of enabling systems, including Customer Relationship Manager, working closely with internal tools engineers and third party contractors

Define, manage, and provide insights on key performance metrics

Coordinate sales forecasting, planning, and budgeting processes

Work with the sales team to execute Route-to-Market strategies

Develop standardized reporting tools, methodologies and business analysis processes

Gather and analyze demand forecast data from the replenishment system and actual sales results from the previous period from the commercial system

Track and report key commercial, operational, and financial metrics

Facilitate functional partnership meetings amongst all stakeholders to develop a final consensus forecast

Collect specific supplier intelligence including new item introductions and field initiatives from Marketing and Operations

Calculate forecast accuracy on a monthly basis against consensus and demand forecasts

Calculate impact of sales and operations process to the balance sheet and Profit and Loss through various Sales and Operational metrics

Create monthly process inefficiencies and benefit assessment report for Senior Management to consider and make business actions

Perform other duties as assigned


Minimum Qualifications:

Bachelor’s degree in Business Administration or related discipline and 5 years of experience analyzing financial, sales and operations data in consumer goods

Preferred Qualifications:

Master’s Degree in related field

Advanced level of analytical skills and ability to use internal systems and syndicated data sources including Nielson, Business Objects, Diver, Compass, Steelwedge and Sales Nav systems

Strong working knowledge of SAP and internal systems such as Business Objects, Diver, Compass, Steelwedge, Sales Nav, etc.

Proficient working knowledge of computerized applications, for example, word processing, spreadsheet, database, presentation software, email and specialized business applications software

Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all level of management

Interpersonal skills necessary to lead a team and establish and maintain effective working relationships with all levels of the organization and relevant stakeholders

Knowledge of applicable state regulations and adult beverage market dynamics

Demonstrated ability to inspire, coach, and lead colleagues and direct reports by example in an intense and fast-paced business environment

Must require little direction or supervision; goal-oriented, focused, and assertive

Ability to manage multiple projects/priorities on tight deadlines and maintain high level of quality output

Strong analytical, leadership and verbal/written communication skills

Physical Demands:

Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine

Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs


Primary Location:United States-South Carolina-Columbia

Shift:Day Shift

ReferenceNumber: COL00000537

Category: Sales



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