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Palmetto Health Asst Manager-Nursing in Columbia, South Carolina

Job Summary:

To supervise staff and unit operations, in collaboration with the Nurse Manager, while providing direct patient care. Supervises care provided by staff to ensure the delivery of safe and quality patient care on the unit and to ensure appropriate standards of professional nursing practice are maintained in the clinical setting. Maintains high visibility to patients/families and staff on the unit, including off shifts and resolves problems as needed. Performs a variety of administrative, human resource, payroll, quality improvement and unit coordination activities. Serves in direct patient care role (fifty) 50% of the time or more.

All team members are expected to be knowledgeable and compliant with Palmetto Health's values of compassion, dignity, excellence, integrity and teamwork.


Oversees a variety of patient care activities in a charge nurse capacity to ensure the delivery of safe and quality patient care on the unit/service. Activities include, but are not limited to: staff allocation and scheduling; patient assignments; rounds; investigation/resolution of patient care issues; coordination of admissions, discharges, and transfers; ensuring appropriate transitions of care between shifts; support of shared governance and interdepartmental coordination.

Provides direct patient care consistent with the charge nurse/clinical registered nurse job description accountabilities. Maintains all clinical competencies outlined.

Performs a variety of patient experience activities to ensure that patient experience expectations are met or exceeded. Activities include, but are not limited to: role modeling; staff mentoring/ coaching; patient rounds; service recovery and problem resolution.

Assists with continuing staff development to include clinical problem solving and decision making skills.

Collaborates with clinical nurse educators and unit based council to support staff orientation and training in collaboration with nursing education team. Maintains records/documentation pertaining to staff competencies, certification and/or licensure. Serves as a professional role model, coach and resource for employees.

Performs a variety of administrative and quality management activities to ensure that quality expectations and regulatory requirements are met. Ensures unit compliance with departmental and Prisma Health-Midlands Affiliate safety, regulatory, environmental, and infection control standards in collaboration with regulatory/risk/IC team. Maintains records/ documentation pertaining to regulatory/environmental standards, quality audits or other unit-related record-keeping requirements. Assists Nurse Manager in preparation for Joint Commission surveys, etc.

In collaboration with the Nurse Manager, performs a variety of human resources activities including, but not limited to: interviewing, hiring, evaluating, coaching, counseling, staff rounding and performance management of unit staff. May assist with payroll processing.

Assists the Nurse Manager in maintaining unit budget by appropriate allocation and utilization of unit resources. Shares accountability with Nurse Manager for unit/department/organizational goal achievement.

Assists in planning, directing, and evaluating various short-term and long-term projects for the unit. Develops, submits, implements and evaluates performance improvement activities. Works with health care team members on activities designed to improve patient care outcomes. Participates in Nursing and/or hospital committees and work groups as needed.


Education: Bachelor's degree in Nursing from an accredited school of Nursing program that is approved by the South Carolina State Board of Nursing required. Work experience may NOT substitute for education requirement.

Experience: 2 years of nursing experience.

Number and type of team members supervised: Licensed and non-licensed personnel

Licensure, registry or certification required: RN currently licensed in South Carolina; Current BLS (Basic Life Support for Healthcare Providers) required prior to start date directly through the American Red Cross, the American Heart Association, or the military. (To register: Blended Learning or In Person BLS through the American Red Cross; or Classroom or Skills Session BLS through the American Heart Association. Certification must include an in-person skills session.)

Special training: Must possess knowledge and skills necessary to treat patients; other training as required by department; effective communication and conflict resolution skills.