Aflac Sales Contract/Compensation Coordinator I in Columbia, South Carolina

Spread Your Wings

We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all – The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 20 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 17 years.

Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there’s a home — and a flourishing career — for you at Aflac.

The Company

Aflac Group

The Location

Columbia, SC

The Division

Sales Support and Administration

The Opportunity

Sales Contract/Compensation Coordinator I

Job Summary

Serves as a dedicated resource to resolve routine service requests for premier broker as it relates to sales contracting, compensation, acquisitions, and production, including but not limited to agent validation, billing/premium, commission setup and errors, retro corrections, and production credit

Principal Duties & Responsibilities

Under general supervision, develops relationships and serves as a dedicated resource to resolve routine service requests for premier broker as it relates to sales contracting, compensation, acquisitions, and production, including but not limited to agent validation, billing/premium, commission setup and errors, retro corrections, and production credit; prepares supporting documentation and performs research for escalated items

Partners with Group Underwriting in the negotiation and preparation of custom contracts and commission packages for premier brokers; partners with state offices, field force, and broker contacts to confirm enrolling or commissioned agents; verifies contracting/licensing and confirms/declines eligibility; confirms commission packages and splits; tracks and monitors special commission arrangements related to custom cases, pre-enrollment advances, platform fees/cost, per diem payments and third party fees; reviews and processes invoices

Processes hierarchy promotions, demotions, and changes to commission setups; processes changes to Broker/Agent of Record (BOR/AOR); determines how these changes will affect in-force and new business going forward; completes all required system changes needed as a result of these changes; responsible for processing and adjudicating all broker of record (BOR) requests submitted; identifying and enacting changes in commission payments as a result of BOR; prepares documents for imaging; maintains an up-to-date procedures manual that provides accurate step-by-step procedures to accomplish all assigned tasks

Prepares communications critical to the field force, payroll accounts, brokers and WWHQ staff on all related matters to ensure that all pertinent parties are well informed and knowledgeable of all aspects that impact desired outcomes requiring a quick turnaround as needed; prepares legal agreements from established documents including assignment of commissions

Provides action requests to other departments and/or team members to ensure associates’ records are accurate; monitors associates’ records or department reports to ensure criteria for compensation and other incentive/program eligibility is maintained; performs research and calculations to confirm account status, determine under payments or overpayments; prepares the required documentation to generate payment and/or notification; works with management and the Legal Department to determine the appropriate action to be taken to recoup overpayments and/or other payments due to the organization from associates

Reviews daily, monthly, and/or quarterly transaction reports and statements; adjusts and/or reimburses deductions and withholdings; prepares debit /credit requests to reconcile and balance monthly deduction, withholding and statement accounts and reports; maintains transaction records to support and validate year-end transaction roll-up and reports

Performs other duties as required

Education & Experience

Bachelor’s degree and one year of work experience or an equivalent combination of education and experience

One year insurance industry experience (internal and/or external) (preferred)

One year of experience as a Contract Specialist, Sales Compensation Specialist, or Agent Validation Specialist (preferred)

Job Knowledge & Skills

Understanding of commissions, production credit, bonuses, the sales organization and structure

General understanding of basic bookkeeping or accounting concepts and terminology, and the ability to perform basic math calculations

Excellent oral, written, and interpersonal communication skills to interact effectively with internal and external customers

Strong personal computer skills with experience in Windows-based software

Microsoft Excel - Intermediate

Microsoft Word - Intermediate

Microsoft Access - Intermediate

SharePoint – Intermediate

Core Competencies

Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust

Functional Competencies

Conflict Management, Decision Quality, Negotiating, Priority Setting, Problem Solving, Time Management, Timely Decision Making, Written Communications

The Benefits

Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.

Title: Sales Contract/Compensation Coordinator I

Location: null

Requisition ID: 50954662