VIVA USA Inc Systems Software Programmer (Project Lead) in Columbia, South Carolina
Req Ref No: LSSCSS80 Location: Columbia, SC Duration: 12.0 months
Job Description: DAILY DUTIES / RESPONSIBILITIES:
Responsible for the administration, analysis, design, implementation, modification, and upgrade of agency electronic document management (EDM) system. Ensures maximum system uptime for critical components and backup of EDM system with a primary focus on supporting OpenText ApplicationXtender/WebXtender and Kofax Capture. Possesses a strong understanding of systems programming, graphical user interfaces and control languages. Prepare and maintain system documentation for imagining systems supported. Maintain current listing of supported scanners and desktop peripherals. Diagnoses, isolates and debugs EDM problems and performs problem resolution. Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 and Tier 3 technical support. Modifies and/or debugs vendor-supplied utilities and packages. Programs. Develops electronic document digital forms and workflows, business rules, and development/enforcement of retention schedules following IT security policies and standards.
Performs work that is highly complex and varied in nature. Develops integrated solutions to resolve highly complex technical and business issues. Works with IT application development staff to integrate enterprise applications and with the EDM system for retrieval and import of documents, keywords, and records.
Specific EDM Programmer duties and responsibilities will include but are not limited to the following: • Administrative support and monitoring of OpenText ApplicationXtender v16.6 • Administrative support and monitoring of Kofax Capture Servers • Create Kofax Capture processes along with associated scripting • Assist with EDM upgrade from its current v6.5 environment to the latest version as well as the migration of the EDM environment to the State IT Data Center • Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency systems as assigned. • Ensure maximum system uptime for critical components to ensure business continuity. • Diagnoses, isolates and de-bugs problems and performs problem resolution. • Integration with Microsoft Active Directory for user access and permissions • Assist with OpenText Application v6.5 upgrade to v16.5 • Assist with migration of EDM server environment from flat network to segmented network • Monitor production image imports from third party vendors • Assist with document image migration to HDI storage environment • Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support. • Prepare and maintain system documentation for forms and imagining systems supported. • Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place and remediation to system environment residing at the State IT Data Center. • Ability to plan, organize, review, implement associated project milestones to completion. • Recommend and assist in the design of system architectures to align with organizational strategic business objectives. • Requires mastery technical and business knowledge in multiple disciplines/processes. • Provide updates to the Project Team. • Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.
The position will be utilized for 40 hours per week for the duration of this project and may require some afterhours and weekend work. The candidate will work closely with the Office of Information Technology, ECM Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The position will work with program area team members to ensure that all business requirements are met to support the EDM system.
The position promotes agency initiatives and adheres to Information Technology application development standards to support business operations. This will also include implementation of new security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.
Module support of the project.
Module support of the project. • Client will require that selected personnel sign the client confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure. • Client will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms. • Contractors must be onsite during each week throughout the term of the contract. • Follow agency IT Standards, policies, and procedures to include documentation. • All source code (compiled and un-compiled) will become the sole property of the client. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by client will remain the sole property of client and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will be not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of client. • Client has the final say on all programming choices and processes implemented.
Payment Schedule: All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.
Client Support: Client will provide: • All required information including formulas, data, and mechanisms to check output. • Staff to assist with any application or data questions. • Conference rooms and scheduling for any application demos. • Workstation and required software.
Required skills (rank in order of importance): 1. System administration of an electronic document system 2. Knowledge of common electronic document formats 3. Expertise with document import process 4. Expertise with document setup and workflow into edm system 5. System backup process for electronic images 6. Microsoft active directory 7. Microsoft sql databases 8. Sql 9. Edm application integration for the import and retrieval of documents
Preferred skills (rank in order of importance): 1. Kofax capture administrator 2. Emc applicationxtender 3. Excellent written, oral, and interpersonal communication skills 4. Microsoft sql server 5. Visual studio 2010/2012 REQUIRED EDUCATION: Bachelor's Degree in a relevant field of work or equivalent work experience, 5 years administering an Electronic Content Management System Skills: Category - Name - Required - Importance - Level - Last Used - Experience Database Platforms - MS SQL - Yes - 7 - Advanced - Currently Using - 2 - 4 Years Development Tools - SQL - Yes - 8 - Advanced - Currently Using - 2 - 4 Years Documentation/Language - Expertise with document import process - Yes - 3 - Expert - Currently Using - 4 - 6 Years Documentation/Language - Expertise with document setup and workflow into EDM system - Yes - 4 - Advanced - Currently Using - 2 - 4 Years Documentation/Language - Knowledge of common electronic document formats - Yes - 2 - Expert - Currently Using - 4 - 6 Years IT Administration - EDM application integration for the import and retrieval of image documents - Yes - 9 - Advanced - Currently Using - 2 - 4 Years IT Administration - System Administration of an Electronic Document System - Yes - 1 - Expert - Currently Using - 4 - 6 Years IT Administration - System backup process for electronic images - Yes - 5 - Advanced - Currently Using - 2 - 4 Years Specialties - Microsoft Active Directory - Yes - 6 - Advanced - Currently Using - 4 - 6 Years
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.