HealthPRO - Heritage Information Technology Clinical Systems Director - Greenville SC in Greenville, South Carolina

At HealthPro Heritage we hire people who share our vision, who work diligently and provide the kind of care that will help change patient's lives for the better. As an Associate, your dedication and commitment deserve respect and recognition. If you're looking for a career and straightforward and realistic 'care' expectations, maybe it's time to look at our company.

Primary Responsibilities:

  • Manages all clinical software application systems and dedicated IT team supporting the company healthcare methodology for all service delivery within the relevant for all service lines – Long Term Care, Senior Living, Home Health, Outpatient and Pediatrics.

  • Manages implementation of new clinical applications; new business initiatives leveraging existing clinical systems; periodic vendor upgrade releases; and maintenance upgrades to legacy, audit applications.

  • Manages clinical system implementations at all monthly new contract starts, all contract terminations and periodic site conversion for acquisition sites including systems orientation, employee onboarding training, security and audit compliance.

  • Leads Clinical IT Systems team members managing project initiatives, assigning operational duties, coaching individual development and providing solid, proactive status to supervisory IT leaders.

  • Partners with business and vendors, responsible for participation in the product feature enhancement process by gathering and documenting business process incorporated into system requirements, system feature design, acceptance testing and end user training programs for clinical, operational, financial, compliance and administration.

  • Maintains release schedules and status tracking for any product feature enhancements, defects and any specific customer deliveries for all clinical products.

  • Leverages IT Software Development Lifecycle and ITIL Support standards, ensure quality patient care and accurate customer deliverables are executed through end-to-end software and data solutions.

  • Manages operational service provided by any combination of internal and external support staff to meet specified Service Level Agreements (SLA) as defined with business leaders.

  • Participate in integrated design of Enterprise business processes and Enterprise IT architecture to integrate data, process efficiency and security of healthcare clinical products with robust enterprise data warehouse and analytics.

  • Responsible to develop, implement, maintain and audit clinical application systems features, procedures and training materials in compliance with Corporate Privacy and Security policies.

  • Responsible to develop IT systems and procedural training to complement Clinical Program Education, Compliance and Security Policies including systems orientation, new start and employee onboarding and acquired corporate entities.

BS degree in Information Technology, Computer Science or related field .

Prefer experience in the industry

Clinical Electronic Medical Record systems preferred

Requisition ID: 2018-17397

External Company Name: HealthPRO Management Services, Inc.

External Company URL:

Full Name: First Last: Cynthia Torres

Number: 256-859-8090

Street: 536 Old Howell Road