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Refresco Quality Manager in Greer, South Carolina


Key Accountabilities:

The following are essential duties and responsibilities for this position:

  • Responsible for direct management of all Quality Assurance associates.

  • Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.

  • Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.

  • Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.

  • Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.

  • Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.

  • Champion internal audit process through continuous improvements, shared best practices, and teamwork.

  • Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.

  • Oversee development, implementation, review and maintenance of SQF program.

  • Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.

  • Responsible to ensure that all SQF documents are safely stored, maintained and accessible.

  • Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.

  • Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.

  • Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.

  • Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.


  • Experience in Food/ Beverage Manufacturing preferred

  • Proficient in Excel, Word, SAP and Power Point

  • Ability to analyze and solve problems, results oriented

  • Organized and detail oriented, adaptable to change

  • Excellent interpersonal and communication skills, verbal and written

Education and Experience:

  • BS Degree or Engineering preferred.

  • Minimum 5 years of direct management experience in Quality within a manufacturing environment

  • SQF Practitioner certification preferred.

  • Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.

  • Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry

Working Conditions:

  • Physical-Continuously standing or walking.

  • Visual/Sensory-This position requires regular need to give moderate attention with one or two senses at a time.

  • Work environment- Work and environment are very repetitive.

  • Mental Stress- There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.




  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Thought Provoking: Capable of making others think deeply on a subject

  • Team Player: Works well as a member of a group

  • Loyal: Shows firm and constant support to a cause

  • Leader: Inspires teammates to follow them

  • Functional Expert: Considered a thought leader on a subject

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • Goal Completion: Inspired to perform well by the completion of tasks

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business



  • Bachelors or better