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Holcim (US) Inc. Customer Service Technician I in Holly Hill, South Carolina



Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing customer service.



  • Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.

  • Practice and promote safety in such way as including but not limited to; assessing risks before starting tasks, only performing authorized activities, utilizing appropriate PPE.

  • Exercise and encourage core values including but not limited to; developing self and coaching others by inspiration and empowerment

  • Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.

  • Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.

  • Verifies accuracy of paperwork for incoming/outgoing shipments.

  • Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.

  • Interprets and understands readings on equipment instrumentation panels.

  • Participates in formal and on-the job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.

  • Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.

  • Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.

  • Ensures product quality and quantity within assigned area.

  • Inspects equipment assigned to him/her each shift in accordance with plant policy.

  • Assists with preventative maintenance and repairs on equipment.

  • Participates in team meetings.

  • Applies skills and performs work in other positions as assigned.

  • Works rotating shift schedule as assigned, and available to be ‘on call’ to handle off shift production/customer demands or equipment repairs


  • This position interacts with all plant employees



Required Education: High School diploma/GED

Required Work Experience: 1-2 years

Travel Requirements : Less than 10%

Required Computer and Software Skills: Basic computer skills

Additional Requirements :

  • 1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.

  • Ability to lift up to 94 pound bags of material to manage inventory is required.

  • Must possess a valid driver’s license.

Click to view Company Benefits Overview (


Position Type Hourly Full-Time

# of Openings 2

Requisition ID 2020-9339

Category Manufacturing

Product Line Cement

Job Locations US-SC-Holly Hill

Company Holcim (US) Inc.