SC Works Jobs

Job Information

Hajra Real Estate, LLC dba Sea Mist Oceanfront Resort Grounds, Sanitation and Pools Technician (Maintenance Technician I) in Myrtle Beach, South Carolina

JOB OVERVIEWReports to:i Chief Facilities Engineer and Asst. Chief Facilities EngineeriThe Maintenance Technician I is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned.i He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned.i He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. QUALIFICATIONSRead, write, speak and understand EnglishWorking knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related engineering disciplines.Must meet age requirements of jurisdiction.Ability to communicate with public and other employees.Valid driveris license preferred.At the sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:iBe you by being natural, professional and personable in the way you are with peopleGet ready by taking notice and using your knowledge so that you are prepared for anythingShow you care by being thoughtful in the way you welcome and connect with guestsTake action by showing initiative, taking ownership and going the extra milePerformance StandardsGUESTS SERVICE: Maintain guestsi satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.i You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.FINANCIAL: Assist your immediate supervisors to manage the department within budget.i Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the departmentis operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.PEOPLE: Treat the team according to the resortis values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.i Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workersi compensation claims. Train staff to increase level of guestis sales, service and safety skills on an ongoing basis. QUALITY:i you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guestsi expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department.You will be held accountable for consistently meeting these standards. You will be assisting in managing the preventive maintenance program for all equipment.i You need to meet all of our safety and sanitation standards such as Emergency Plan, CPR/Heimlich/AED, Lockout/Tagout training for all employees, proper storage of equipment, and storing