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SC Department of Public Safety Administrative Specialist II/Customer Service Specialist - 105509 in Richland County, South Carolina

Job Responsibilities

This position is located in CSD/ License Plate Administration, Headquarters, Blythewood, S.C. * *The Customer Service Specialist reports directly to the SCDMV Plate Officer. Under general supervision provides assistance to the SPO with functions to maintain the Department Plate Files and reports. Responsible for processing applications for State Board and Commission, official and specialty plates.

Job Functions:

  1. Processes requests for Commission State Board specialty plates. Initiates commission ordering process via applicable correspondence.

  2. Assists SCDMV Plate Officer with maintaining department plate files.

  3. Assists SCDMV Plate Officer with maintaining Plate Class Tables, website information and specialty plate reports.

  4. Opens and disseminates mail for Customer Service Delivery Administration unit.

  5. Processes applications for reserved specialty plates.

  6. Reviews documents for accuracy and compliance. Prepares documents for scanning.

  7. Performs other duties and responsibilities as directed.

Minimum and Additional Requirements

A high school diploma and two (2) years related job experience.

In-depth knowledge of state motor vehicle laws and regulations; in-depth knowledge of SCDMV titling and registration policies and procedures; ability to work in a team environment; ability to interpret and apply rules and regulations, ability to exhibit initiative, sound judgment and logical thinking. Must have exceptional customer service, organizational and time management skills. Must effectively deal orally and in writing with internal/external customers to disseminate and obtain information. Proficiency with the use of personal computer and MS Office products.

Employee works under general supervision however, has moderate amount of independence and discretion.

Works in a climate controlled office setting with significant time spent at a computer terminal.

Supplemental questions are considered part of your official application. Please complete the on-line application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an application has met the qualifications for the position.

Preferred Qualifications

Knowledge of Phoenix System

Additional Comments

Salary: $22,625.00 - $41,866.00 Annually

Location: Richland County, SC

Job Type: FTE - Full-Time

Job Number: 105509

Closing: 9/21/2020 5:00 PM Eastern

Class Code: AA50

Position Number: 60031754

Normal Work Schedule: Monday - Friday (8:30 - 5:00)

Pay Band: Band 3

Hiring Range - Min.: $25,000.00

Hiring Range - Max.: $29,202.00

Opening Date: 09/14/2020

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures: You must apply online at www.jobs.sc.gov. Applications will be accepted through 5:00 P.M. September 21, 2020. Please follow the status of your application online. You will be notified of scheduled interviews, emails will be sent on the final disposition of the job. If you are having technical difficulties submitting your application online and need assistance, please contact 1-855-524-5627.

Agency: State of South Carolina Department of Motor Vehicles

Address: P.O. Box 1498 Blythewood, South Carolina, 29016

Phone: 803-896-9711

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