American Credit Acceptance Team Lead, Funding and Underwriting in Spartanburg, South Carolina
The team lead for funding and underwriting is responsible for assisting funders, underwriters and the team supervisor through coaching, instructions, additional training, and complex issues. Duties include being the subject matter expert, driving processes across the team and communicating with associates and dealers while ensuring that all transactions are in accordance with state and federal regulations along with company policy and procedures. This position will also take on various responsibilities throughout the department as assigned.
Assists the supervisor to ensure that the team meets and/or exceeds company standards for productivity, compliance, and quality assurance
Conducts coaching side by sides to identify areas of improvements and/or strengths and provide training to new hires
Could fill in for a supervisor temporarily during absence
Handle complex issues with confidence, expertise and timeliness
Foster positive dealer and customer relationships
Present a positive image to clients at all times
Timely response to associates questions and inquiries
May assist in other duties as assigned
Minimum 2 plus years of experience in funding, underwriting or minimum 1 year of experience in auto funding
At least 6 months in a top tier competency role within ACA, LLC preferred with satisfactory or better quality assurance results.
Must meet ACA’s Internal Transfer Policy guidelines (found in the Employee Handbook)
Full understanding of ACA’s policies and procedures
High School diploma or equivalent, Bachelor’s degree preferred
Demonstrate an outgoing personality with the ability to build relationships and establish trust
Must possess strong leadership skills, work ethic and willingness to learn
Must be able to pass criminal background check, credit check, and drug test.
Must possess the ability to multi-task, strong organizational skills, adapt to change, and problem solving skills while maintaining composure.
Demonstrate excellent communication and coaching abilities
Must be a self-motivator while actively participating in a team environment
This position will supervise a team of Funding Specialists.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., 9:00 a.m. to 6:00 p.m. Hours may vary and exceed 40+ hours per week depending on business needs.
No travel is expected for this position.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
External Company Name: American Credit Acceptance
External Company URL: www.acacceptance.com
Street: 961 E Main St