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SC Department of Public Safety Human Services Specialist II (Claims Worker) / 61014596 (DSS Internal) in Sumter County, South Carolina

Job Responsibilities

This is a South Carolina Department of Social Services Internal Job Posting. Only current South Carolina Department of Social Services employees are eligible for this position.

Under limited supervision, the Human Services Specialist II is responsible for investigation, claim establishment, adjudication, recoupment and collection activities for all Economic Services cases in which an overpayment occurred.

Manage Benefit Integrity caseload to timely establish or unfounded referrals against cases where overpayment of SNAP or Family Independence benefits or misuse/fraud of EBT benefits is suspected.

Review referrals, analyze case records, conduct interviews with clients, witness and collateral contacts to obtain thorough evidence to document the existence and non-existence of an overpayment or EBT misuse and the responsibility and classification of a claim.

Monitor and complete necessary follow-up activities on established claims. Initiate collection and recoupment of over-payments. Adjudicate intentional program violations; Represent the agency in hearings; Coordinate with the Office of Investigation and the court system to prosecute and collect restitution from fraud cases.

Review, maintain knowledge and correctly apply past and current SNAP, FI and Benefit Integrity policies and procedures.

Perform Red Cross shelter duty or other emergency shelter duty and services as directed.

Minimum and Additional Requirements

A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.

An Associate's Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.

Or an equivalent combination of education and experience as approved by the Division of State Human Resources.

The employee must have a knowledge and understanding of past and present policy. Working knowledge of fact gathering methods and interviewing techniques. Working knowledge of state and federal laws and regulations relative to the area of responsibility. Ability to effectively communicate both orally and in writing. Ability to understanding the needs, problems and attitudes of recipients.

Additional Comments

If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. The employment application will be considered incomplete and may not be forwarded.

Individuals must comply with necessary field work assignments. Must possess a valid SC drivers license, have access to and be able to operate a motor vehicle.

If you certify on your application that you have an Associate's Degree or higher, you will be required to provide a certified official college transcript for the highest level of education you have completed upon job offer. Failure to produce an official transcript may result in termination.

DIVISION: Economic Services / Sumter County

Salary: $26,988.00 - $49,932.00 Annually

Location: Sumter County, SC

Job Type: FTE - Full-Time

Job Number: 90869 (43A) (ES)

Closing: 6/19/2019 5:00 PM Eastern

Residency Requirement: No

Class Code: GA40

Position Number: 61014596

Normal Work Schedule: Monday - Friday (8:30 - 5:00)

Pay Band: Band 4

Hiring Range - Min.: $28,336.00

Hiring Range - Max.: $38,460.00

Opening Date: 06/13/2019

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures: All applicants must apply online. All correspondence from the Office of Recruitment & Talent Management will be through electronic mail.

Agency: State of South Carolina Department of Social Services

Address: 1535 Confederate Avenue Extension Columbia, South Carolina, 29201

Phone: 803-898-7315 ext. 2