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spherion Call Center Representative Inbound in West Columbia, South Carolina

Call Center Representative Inboundposted:Thursday, October 8, 2020

Location

West Columbia, South Carolina

Industry

Customer Service & Call Center (Office and Administrative Support Occupations)

Job Type

Temp to Perm

Working Hours

8:00 AM - 5:00 PM

Salary

US$ 14.00 - US$ 16.00 per hour

Ref. Number

S_65851

Contact

Recruiting Department, Spherion

Phone

803-731-2227

Job Description

We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!

We are currently looking to hire a Call Center Representative for one of our clients located in Greater Columbia, SC.

Some reasons you might enjoy working in this role:

-you love working with detailed information and problem solving

-you enjoy serving in a supporting role with clear goals

-you have an interest in gaining more skills and qualifications to help you move up in your career

Responsibilities:

-This entry level position handles a variety of incoming consumer inquiries on Residential and Commercial HVAC products through a Call Center

-Respond to questions and requests for information regarding products and dealers in order to provide the best customer experience possible

-Provide product information to the consumer that may include discussing the differences in products, product capabilities and features and benefits

Working hours: 8:00 AM - 5:00 PM

Skills:

-Excellent verbal, listening and written communication skills

-Strong customer service skills and ability to handle and diffuse difficult customer situations

-Ability to provide assistance in a fast paced environment and to learn, understand and convey technical information

-Will need to multitask to handle and prioritize multiple technical requests.

Education:

High School

Experience:

0-1 years

Qualifications:

-Requires a high school diploma or an equivalent combination of education and experience

-Proficient in Microsoft Office Suite

-Experience with SAP is preferred

Interested in this opportunity? APPLY TODAY - VIRTUAL INTERVIEWS AVAILABLE RECRUITING DEPARTMENT 803-731-2227 ColumbiaBranch@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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