Job Information
Gene Love Plumbing Service Inc Residential Service Plumber in West Columbia, South Carolina
We Love to hire people who are smart, energetic and have passion for what they do. At Love Plumbing, Air & Electrical it is our goal to align people with their strengths. We value work – life balance. We are a member of the Nexstar Network and continually train and educate our employees so they develop great confidence and expertise in their field. After 39+ years in business we are a total home solution encompassing all 3 trades and we are still growing and expanding and have career paths identified for most positions. We have a very good online reputation with our clients, consistently maintaining a 4.7 or better score on Google, Facebook and Home Advisor. We believe we exist to serve people and keep them comfortable in their homes. If you Love people, love to win, love to do the right thing, love consistency and detail, and love to grow - we would love to have you on our team.
Company Benefits:
Generous PTO policy
Paid Holidays
401K match
Excellent Health Care plan
Gym Membership Allowance
Truck to drive to and from work
Weekly incentives and extra cash spiffs to earn
Company outings for team members and families
Corporate Chaplain
Technical trainer on staff
We are currently seeking an Experienced Residential Plumber to join our outstanding team at Love!
Main objectives:
Listen to needs and objectives of customers
Find Plumbing solutions that fit the customers’ budget
Provide options and information so customer is informed
Achieve sales goals and expectations set by your manager
Build relationships with customers so that they call us again
Receive positive reviews online
General Duties:
Complete all general plumbing in-home, service calls
Know how to establish customer rapport to sell the right products and services
Ask the right lifestyle questions to troubleshoot plumbing system malfunctions
Educate and assist customers in choosing the best finance options and maintenance plans
Understand your sales criteria and hold yourself accountable for exceeding revenue goals
Show yourself as professional and knowledgeable to win new referrals and repeat business
Work alongside customer service and dispatch to ensure overall success of the business
Maintain a clean, organized job site and well inventoried, safe truck
Participate actively in all training exercises, morning meetings, trade shows and retreats
Train and mentor apprentices to ensure quick, accurate repairs and installations
Be accurate and timely with invoices, time cards, curbside feedback and option sheets
Requirements:
Good knowledge of local plumbing codes and ability to make on the job applications
Minimum of 2 years’ experience
Clean, safe driving record
Organized, with exceptional follow-through abilities
Strong verbal and written communication skills
High integrity with advanced social skills and the ability to make solid connections
Strong desire to be a better technician tomorrow than you are today
Competitive individual contributor who also loves to win as a team
Positive attitude everyday
Any other duties, tasks assigned by the Service Manager. In general, whatever it takes to work with the team to make revenue and service goals.
Compensation: We pay an hourly rate based on your experience plus spiffs and commissions. Our average plumbing technicians earn around $55,000 per year, but if you are above average - you have the ability to earn much more.